Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you place an order or contact us, we may collect the following details:

  • Your name

  • Phone number

  • Shipping address

  • Email address

  • Order preferences (e.g. size, color, model)

We only collect data necessary to process and deliver your order smoothly.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To confirm and deliver your orders

  • To provide customer support via WhatsApp, call, or email

  • To send order updates, tracking details, or promotional messages (if subscribed)

  • To improve our service quality and user experience

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Security

We take your privacy seriously. All your personal information is stored securely and accessed only by authorized personnel.

We use encrypted platforms and trusted payment/delivery partners to ensure full protection of your data during order processing.

4. WhatsApp and SMS Communication

By placing an order, you agree to receive order confirmations, delivery updates, and occasional offers via WhatsApp or SMS. You can opt out of promotional messages at any time.

5. Third-Party Services

We use third-party courier services (TCS, Leopard, PostEx, M&P, Trax) to fulfill deliveries. Your shipping details may be shared with them only to complete your delivery.

We also use secure payment and hosting providers to manage transactions and site security.

6. Cookies & Analytics

We may use cookies to understand website traffic and enhance your experience. These do not collect any personal data and can be disabled via your browser settings.

7. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of our website implies your agreement with the latest version.

8. Contact Us

If you have any questions or want your data removed from our system, contact us at:
WhatsApp: 03397953152
Email: support@oramstore.com